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Module 1 VA 101: Remote Work and Virtual Assisting
10 Lessons-
StartModule 1 VA 101 Slides
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StartWho is A Virtual Assistant?
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StartUnderstanding Virtual Assisting Roles and Responsibilities
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StartTypes of Virtual Assisting Roles
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StartModule 1 Lesson 1 Video
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StartModule 1 Lesson 2 Video
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StartModule 1 Lesson 3 Video
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StartModule 1 Lesson 4 Video
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StartModule 1 Lesson 5 Video
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StartModule 1: Comprehensive Quiz
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Module 2 VA 101: Essential VA Skills
10 Lessons-
StartModule 2 VA 101 Slides
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StartHard Skills
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StartSoft Skills
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StartTransferable Skills
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StartHow You Can Strategically Use Transferable Skills as New Virtual Assistant
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StartModule 2 Quiz: Essential VA Skills
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StartIntro to Module 2 Video
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StartHard Skills vs Soft Skills Video
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StartModule 2 Lesson 1 Video Hard Skills
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StartModule 2 Lesson 2 Video Soft Skills
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Module 3: Tools & Technology for VAs
10 Lessons-
StartModule 3 VA 101 Slides: Tools & Technology for VAs
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StartThe Tech Stack and Apps Every Virtual Assistant Uses Daily
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StartApps That You Need as a V.A.
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StartHow to Master Communication Platforms (Email, Chat, Video)
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StartCloud Storage & File Sharing
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StartGoogle Workspace
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StartMicrosoft Office
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StartModule 3 Quiz: Tools & Technology for VAs
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StartGoogle Workspace Demo
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StartMicrosoft 365 Demo
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Module 5: Task Management for Virtual Assistants
7 Lessons-
StartModule 5 VA 101: Time Management for Virtual Assistants
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StartEffective Email & Messaging Etiquette
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StartBuilding Rapport Remotely
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StartWhat Not to Say or Do as A Virtual Assistant Slide
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StartProfessionalism for Virtual Assistants Video
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StartModule 5 Quiz: Time Management for VAs
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StartCheck in
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Module 6: Key Responsibilities of Virtual Assistants
7 Lessons -
Module 7: Introduction to Social Media Management
8 Lessons-
StartModule 7 VA 101: Introduction to Social Media Management
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StartOverview of Major Platforms
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StartBasic Content Creation - Four Pillars of Social Medial Posting
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StartMonitoring & Reporting Engagement
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StartSocial media engagement tracker
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StartSocial media content calendar1
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StartMonthly overview of posting schedule for social media - Copy
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StartModule 7 Quiz: Social Media Management
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Module 8: Customer Service Skills for VAs
10 Lessons-
StartCustomer Service Skills for VAs
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StartHandling Inquiries & Complaints Professionally
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StartIntroduction to Customer Service
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StartCreating FAQs & Help Resources
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StartMaintaining Positive Client Relationships
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StartModule 8 Quiz: Customer Service Skills for VAs
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StartCustomer Issue Log
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StartCustomer Service Slides - Module 8
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StartCustomer Service Training Video
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StartFree Downloadable Slide Deck Credit Bowie University
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Module 9: Finding Jobs & Setting Up Your VA Business
8 Lessons-
StartModule 9 VA 101 Slides: Setting Up Your Business
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StartFreelance Marketplaces
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StartJob Search Sites
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StartHow to launch your Virtual Assisting Career.
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StartJob titles you can apply for
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StartStep-By-Step Guide to Attracting High-Paying Clients.
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StartModule 9 Quiz: Launching Your VA Career
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StartAttracting High Paying Clients
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Module 10: Resume Writing and Interviews
9 Lessons-
StartOnline presence
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StartModule 10 VA 101 Slides: Resume Writing and Interviews
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StartEssential Online Assets for High Visibility.
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StartInterview tips
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Start50 interview questions and their answers
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StartDownloadable Resume Version One
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StartDownloadable Resume Version Two
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StartDownloadable resume three
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StartModule 10 Quiz: Resume Writing and Interviews
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